Set up a send connector for Office 365 journaling

Last published : Apr 17, 2026
To set up a send connector for Office 365 journaling
  1. Open your web browser and navigate to the Office 365 sign-in page, https://portal.office.com
  2. Sign in with administrator credentials.
  3. In Office 365 click the Admin app to open the Office 365 Admin center.
  4. In the left menu bar of the Office 365 Admin center, expand Admin centers, and selectExchange.
  5. In the Exchange admin center, select mail flow, and thenconnectors.
  6. Click the + icon to display the Select your mail flow scenario dialog.
  7. In the From box, select Office 365.
  8. In the To box, select Partner organization.
  9. Click Next to move to the New connector dialog.
  10. In the Name box, enter a suitable name for the connector, such as Veritas Alta Archiving connector. You can enter a description if you want.
  11. Ensure that the Turn it on check box is selected.
  12. Click Next to move to the next New connector dialog.
  13. Under When do you want to use this connector, select Only when email messages are sent to these domains.
  14. Click the + icon and in the add domain dialog enter the domain part of your Veritas Alta Archiving Office 365 journal address.
The domain part of your journal address typically takes the format journal.xxx.archivecloud.net, where***xxx*** is a value that relates to your Veritas Alta Archiving regional data center.
  1. Click OK and then Next to display the next dialog.
  2. Under How do you want to route email messages select Route email through these smart hosts.
  3. Click the + icon. In the add smart host dialog enter the domain part of your Veritas Alta Archiving Office 365 journal address again.
  4. Click Save and then Next to move to the next dialog.
  5. Under How should Office 365 connect to your partner organization's server , we recommend that you use TLS:
    • Keep the Always use Transport Layer Security (TLS) to secure the connection check box selected.
    • Keep the option Issued by a trusted certificate authority selected.
  6. Click Nextto display the Confirm your settings dialog. Check that the settings are correct and then clickNext.
  7. Under Validate this connector, click the + icon and in the add email dialog specify your full Veritas Alta Archiving Office 365 journal address.
  8. Click OKto return to the New connector dialog. Then clickValidate.
When the test has completed the STATUS column shows whether the test was successful. If the test failed you can click the pencil icon to see more details.
Note: The validation always fails if you chose not to turn on the connector in step11.
  1. After validation, click Save to save the connector and close the New connector dialog.
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