Prerequisites for Google G Suite Gmail journaling

Last published : Apr 17, 2026
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Table: Prerequisites for the journaling of Google G Suite Gmail messages to Veritas Alta Archiving

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The Gmail users must be associated with a Google G Suite Enterprise edition account. This account supports outbound email journaling. Refer to Google's online documentation regarding the types of Google accounts.
Veritas must enable your Veritas Alta Archiving company for Google G Suite Gmail archiving and provide you with the Veritas Alta Archiving journaling address. Contact Veritas Services & Support to discuss your archiving requirements, and to enable your Veritas Alta Archiving company configuration for Google G Suite Gmail archiving.
As part of this process, Veritas Services & Support provides you with the Veritas Alta Archiving journaling address for Google G Suite Gmail.
Note that a separate requirement for the successful archiving of the journaled messages is that the Google G Suite Gmail users must have archive accounts provisioned in Veritas Alta Archiving.
The provisioning of archive accounts for Gmail users can be performed in the following ways:
  • You can download a CSV file of users from the Google Admin console and send the list to Veritas Services & Support, for ingestion into Veritas Alta Archiving.
For more details, contact Veritas Services & Support.
  • CloudLink now has a Google Sync feature, which is typically for use in environments where you use the Google Cloud Directory Sync tool (GCDS) to synchronize Active Directory users and groups to your Google G Suite domain. You can use a CloudLink Google Sync task to synchronize the same Active Directory accounts with Veritas Alta Archiving. For more information, see the CloudLink Google Account Synchronization Guide.
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