Step 1 - Create a Journaling Contact

Last published : Apr 17, 2026
The following procedure describes how to create a journaling contact for Exchange 2007.
To create a journaling contact
  1. Click Start > All Programs > Microsoft Exchange Server 2007 > Exchange Management Console.
  2. Click the plus sign to the left of Recipient Configuration.
  3. Click Mail Contact under Recipient Configuration.
  4. In the Actions pane, click New Mail Contact.
  5. Select the New Contactradio button and clickNext.
  6. In the New Mail Contact window, type Journalingin theFirst Namefield,Contactin theLast Namefield and**Journaling Contactin theAliasfield. ClickEdit**.
  7. Type the journaling address that was provided to you and click OK.
    Note: The journaling address is unique to your organization. If you have not been provided with this address, contactVeritas Services & Support.
  8. Click Next.
  9. Click New.
  10. Click Finish. You have successfully created a journaling contact.
  11. After you create the journaling contact, double-click the contact to open the Properties page.
  12. On the General tab of the Propertiespage, change the value in theUse MAPI rich text formatfield toNever.
    Note: You can also change this setting by executing the following command from the Exchange shell prompt:Get-MailContact \<Contact-name\> | Set-MailContact -UseMapiRichTextFormat Never
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