About Folder Sync

Last published : Apr 17, 2026
Folder Sync is an add-on feature of Arctera Insight Archiving that lets you view your existing Microsoft Outlook folder structure in Insight Personal Archive. Once your administrator enables Folder Sync for your account, an initial synchronization event replicates your Outlook folder structure in Insight Personal Archive. As you make changes to folders in Outlook, Folder Sync replicates these changes in Insight Personal Archive during subsequent synchronization events. Since your administrator configures the frequency of synchronization events, it may take some time before changes you make appear in Insight Personal Archive.
Note: Folder Sync is only intended for viewing your Outlook folder structure. You cannot make changes to your folder structure or move archived message between folders in Insight Personal Archive.