Viewing collaboration messages

Last published : Apr 17, 2026
Users can view collaboration messages in PA only when the following conditions are met in Arctera Insight Management Console:
  • The Enable Collaboration View for Personal Archive service is enabled for customer/tenant.
  • Collaboration tools such as Microsoft Teams, Slack, or other supported platforms are integrated and their services are enabled for customer/tenant.
    image
For any assistance about this, contact your system administrator.
To view collaboration messages
  1. In the left pane, select the Collaboration tab.
  2. In the chatroom list, select the chat you want to view.
Chat messages are displayed in the right pane as shown in the sample image below.
image
  1. If the chatroom list is extensive, enter keywords in the Search Chat Namesfield, and click theSearch icon to locate the required chatroom. Click it to view the messages.