Viewing Synchronized Folders in Insight Personal Archive

Last published : Apr 17, 2026
After an initial synchronization event, you can view your Microsoft Outlook folder structure in Insight Personal Archive. During subsequent synchronization events, Folder Sync replicates any changes you make to your Outlook folder structure in Insight Personal Archive.
Note: Folder Sync does not synchronize the contacts, tasks, or calendar items from Microsoft Outlook to Insight Personal Archive.
To view your synchronized folders
  1. Log in to Insight Personal Archive.
  2. Select the monitored and delegate archive accounts you want to view.
    Note: To view the delegate archive accounts folder structure, ensure that you have enabled theView Delegate Folder Structureoption in the Arctera Insight Management Console.
  3. To hide the archive accounts folder that do not have data, click the Hide Empty Folders check box.
  4. Click the sync icon to refresh the active folders view.
  5. In the left pane, select the Active Folders tab to view the monitored and delegate archive accounts folder structure.
    Note: If you have over 4,000 synchronized monitored and delegate archive folders, the loading time in theActive Folderstab might take up to five minutes.
  6. In the Active Folders tab, select a synchronized folder to view the archived messages inside that monitored or delegate archive folder in the message list.