Archive Usage
This page provides contact details that Arctera can use to contact a system administrator or a billing department for the product-specific updates. These contact details can also be accessed from a tab on the Account Management page.
To edit the contact details
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In the left navigation pane, select Archive Overview.
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On the Archive Usagetab, clickEdit Contact Details.
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Click Edit to enable the page for editing.
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Update the contact details, and click Save.
This page outlines the current services that you have purchased and the usage for which you are being billed. The information is provided in a dashboard (tables and graphs) formats.
Table view shows minimum and actual number of users as well as the total usage percentage. The chart view provides two horizontal bars. The green bar shows the quota of users, whereas, the red bar shows the actual count of users of that group.
Even if you reach 100% of usage quota, you can still automatically provision users to the archive .However, you are charged for those users monthly in arrears. When the service alert pop-up appears, click Acknowledge to dismiss the alert and continuing using the Arctera Insight Management Console . When the alert is acknowledged, the Service Alert does not pop up again on subsequent logons into Arctera Insight Management Console . If you exceed the usage count again, a new pop-up appears.
Note: When your usage approaches your usage quota, your administrators receive a daily email notification from Arctera to logon to Arctera Insight Management Console and clickAcknowledgeon the service alert pop-up.
Archive usage snapshot offers a series of tables and graphs that present a snapshot of your company's archive usage. The archive usage snapshot includes the following information:
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10-Day Rolling Mail Volume
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Top ten unprovisioned accounts
Related information