Viewing the storage expiry status table

Last published : Apr 17, 2026
After you configure the default retention period and enable the storage expiry setting, the collection of archived messages for removal begins. From the Storage Expiry page, you can view a status table with the following information about each batch of messages being removed:
Date Indicates the date and time the batch was created
Number of Emails Indicates the number of archive messages in the batch.
Expiration Status Indicates the current status for the batch.
- Completed - the batch of messages have been removed.
- In progress - the batch of messages are in the process of being removed.
- Not started - the batch of messages are in the queue for removal.
Note: The 14-day cool-off period begins when items are batched for expiry. During this period, items remain on the storage expiry list. After 14 days, the items are permanently deleted.
To view the storage expiry status table
  1. In the left navigation pane, select Retention Management>Storage Expiry.
  2. If required, select one of the following options in the Expiration Status field to filter the table:
    • All \- select to view the status of all batches of messages being removed.
    • Not Started \- select to view only the batches of messages that are in the queue for removal.
    • In Progress \- select to view only the batches of messages that are in the process of being removed.
    • Completed \- select to view only the batches of messages that have been removed.
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