About classification

With the continuous growth of unstructured data in the business environment, taking decisions to archive and delete content of business or legal value is a challenge. You can simplify data management decisions by categorizing and organizing data based on classification policies.

If your company has the Arctera Insight Classification service enabled, the service can apply classification tags to Arctera Insight Archiving's incoming emails that match the enabled policies in the Arctera Insight Classification. Insight eDiscovery users can then search for the emails that are tagged with the classification tags, during investigations and Insight eDiscovery.

Administrators with the classification administrator role can access the Arctera Insight Classification from Arctera Insight Management Console, to enable the policies that your organization wants to use. Each policy specifies the conditions that an email must meet to be assigned one or more related classification tags. The built-in policies address many of the regulatory requirements and corporate standards for which you may want to classify emails.

For example, you can help meet privacy regulations, including the General Data Protection Regulation (GDPR), through the policies that detect personally identifiable information. The Personally Identifiable Information (PII) policies look for content like credit card numbers, email addresses, dates of birth, passport numbers, and driver's license numbers. When an email that is incoming to Arctera Insight Archiving matches the criteria for the policy, the associated PII classification tag is assigned in the email header. Insight eDiscovery reviewers can search for emails with the assigned PII tag. In this way, classification can help to reduce the number of emails to review as part of meeting your organization's regulatory requirements.

For information on how to configure classification policies and classification tags, refer to Arctera Insight Classification online help.

For information on working with the emails that contain classification tags, refer to the Insight eDiscovery User Guide.