Enabling and disabling account archiving

Last published : Apr 17, 2026
By default, the messages for all archive accounts are automatically journaled to Arctera Insight Archiving. From the Enable/Disable Archiving page, you can disable archiving for certain archive accounts. However, you cannot disable the external users as archiving for these users is disabled by default.
To disable account archiving
  1. In the left navigation pane, select Policy Management>Enable/Disable Archiving.
  2. Select one of the following archiving options:
    • Archive emails for all users \- archives the email messages for all archive accounts.
    • Archive emails for all users, except anyone listed below \- archives the email messages for all archive accounts except the ones that you select.
    • Archive emails only for the users listed below \- only archives email messages for the archive accounts that you select.
  3. If required, click Add/Remove Accounts to select the archive accounts that you want to exclude or include for archiving.
  4. In the Add/Remove Accounts window, search for and select the archive accounts that you want to exclude or include for archiving.
  5. Click Saveto close theAdd/Remove Accounts window.
  6. On the Enable/Disable Archivingpage, clickSave.
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