About Exchange Online folder synchronization

Last published : Apr 17, 2026
Exchange Online folder synchronization is an add-on service for Arctera Insight Archiving to synchronize Exchange Online mailbox folders of users to Insight Personal Archive.
At present, customers are using the Folder Sync feature for folder synchronization of the on premise and exchange online users . However, the Exchange Online users are recommended to use the Exchange Online Folder Sync feature. Using Exchange Online folder synchronization is easy and beneficial for the following reasons:
  • No need of any on premise hardware
  • No need of any licenses like SQL Server, Windows Server, and so on
  • Everything can be managed using Arctera Insight Management Console .
You must perform the following activities while managing Exchange Online folder synchronization.
  • Enabling the Exchange Online Folder Synchronization service
  • Enabling individual users for folder synchronization
  • Configuring App in Azure AD with required permissions. See Setting up modern authentication in Azure AD for Exchange Online sync.
  • Configuring Exchange Online folder synchronization
  • Viewing status of individual users for Exchange Online folder synchronization
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