Searching for archive accounts

Last published : Apr 17, 2026
The Account Management page lists the archive accounts for your organization. If you have a large number of archive accounts, the accounts are displayed on multiple pages. You can scroll through the pages using the controls as the bottom of the main pane.
A Quick Search and an Advanced Search are available to let you search for specific archive accounts. Advanced Search lets you search according to the role that is assigned to the account, or according to other Arctera Insight Archiving access options.
To use Quick Search
  1. In the left navigation pane, select Configuration>Account Management.
The application displays a list of archive accounts.
  1. In the Search field, enter the user name or email address that is associated with the archive account.
  2. Click the Search icon.
To use Advanced Search
  1. In the left navigation pane, select Configuration>Account Management.
The application displays a list of archive accounts.
  1. Specify your search criteria in the following fields:
    Email Address or Alias Enter an email address or associated alias email address for the user.
    Last Name Enter the last name of a user.
    First Name Enter the first name of a user.
    Notes type some text from the note.
    RepID Specify the RepID.
    Domain Name Specify the domain name.
    Department Specify the mane of department.
    Role Select the type of role that is assigned to the user.
    Account Status Select a status.
    Personal Archive Access Select if the user has access to Insight Personal Archive enabled.
    Discovery Archive Access Select if the user has access to Insight eDiscovery enabled.
    Advanced Supervision Access Select if the user has access to Advanced Supervision enabled.
    Welcome Message Sent Select if the user has received a welcome message.
    Account Status Select if the account status for the user is active or deleted.
    Archive Select if the archive for the user is currently active.
    Arctera Insight Archiving Mobile Select if the user has access to Mobile Web Access.
    Account Locked Select if the user has been locked out of their archive account.
    Office 365 PA Collection Select if the user Office 365 Personal Archive collection enabled.
    Note: This feature is no longer supported in Arctera Insight Archiving.
  2. Click Apply.
The application displays only those archive accounts that match with the advanced filter criteria you set.
Related information