Chatter Cipher Cloud

Chatter is an enterprise collaboration platform from Salesforce, a cloud-based customer relationship management (CRM) vendor. The Chatter collector needs to log into the Salesforce account with an Admin user and get user personal token to import data. Besides, triggers need to be published on the Chatter site to be able to capture updates, deletions, and edits. The triggers will create a post in a channel and Insight Capture will capture the information from the channel.

Shield Platform Encryption is supported without any additional configuration, since the data is encrypted by Salesforce "At rest" and the API provides the data decrypted.