Activities Captured

Last published : Apr 17, 2026
  • Direct messages during a call
  • Persistent chats and channels
  • Group members in a group or persistent chat
  • Attachments
    Note: Deleted attachments are not captured due to API temporary limitations.
  • Emojis
  • Edited/Deleted messages
  • Conversations related to all newly added users
  • Message threading/post threading/group chats threading
    Note: The Webex environment allows inviting users from the other networks/domains (i.e., external users). These users can then create groups and teams like internal users. The chats/teams created by the External users are stored outside of the internal domain, i.e., in the Consumer organization storage. Consumer Organization owns this space. So, the data in the external domain are not captured by the collector.
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