About reviewing cases

Last published : Jun 29, 2026
As a reviewer assigned to a case, you can see only the search results assigned to you. It includes emails, collaboration chats, and files, along with their associated attachments. You can preview this content and attachments to identify the information of interest.
Note: In Arctera eDiscovery, previewing Microsoft Excel files may occasionally take longer to load or fail. This issue is specific to Microsoft Excel files and does not affect other Microsoft formats, such as Word, PowerPoint, or Notepad. The preview issue may occur when:
  • The Excel file contains significant data, complex formatting, or processing overhead by the application.
  • A high volume of classification tags and search terms to be highlighted.
  • Increased browser memory usage leads to unresponsiveness.
  • The generated preview content exceeds supported size limits.
Arctera eDiscovery provides review status tags, custom tags, and labels, all of which you can apply to emails, attachments, collaboration chats, and files to help you manage the review process. You can then discover the emails, attachments, collaboration chats, and files by tag name.
You can add case-specific notes to an email that another reviewer who works on the same case can see.
Additionally, the eDiscovery function includes various reporting features. These features allow reviewers to view audit trails for individual email, attachment, collaboration chat, and file or for the history of an entire case.
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