About application-level searches

With the application-level search feature, you can create an application-wide searches that can run in a single or multiple departments. This feature is useful when you want to run the same search in multiple departments, with same criteria - be it date-range, hotword, keywords, and so on. When the search runs in the selected departments, the author and recipient information will be based on the individual departments.

To create and manage application-level searches, you must possess the Application SearchandSearch Capturepermissions. By default, theApp Rule Admin role have these permission. However, administrator can assign you these permissions on demand.

You can search for the items that meet certain criteria and later review these items. The search operations are based on terms like subject, tags, content, sender, recipient, dates, communication direction, and so on.

To view the search result and status, select the Searches tab of the department in which the search is executed. Application-level searches can be rejected and resubmitted from the Searches tab of the individual departments.

You can create Guaranteed Sample searches and Scheduled searches only, and not the Immediate searches. Configure search schedules if you want to run searches at set times or set up the recurrent searches that run automatically.

If you want to search certain words or phrases in the searched items, you can create a set of hotwords. When defining the search criteria, you can select these hotwords and hotword sets. Insight Surveillance searches for the selected hotwords in subject and content of searched items.