Managing exception employees
The messages of certain employees such as senior managers and executives can be kept separate and reviewed by specially-assigned reviewers. Any employees falling into this category are called exception employees in Insight Surveillance.
Note: You must haveManage Exceptionspermission in the department to make an employee an exception. By default, users with the role ofCompliance Supervisor,Rule Admin, orUser Adminhave this permission.
Exception Reviewer
This role allows you to search the items of exception employees to whom you are assigned. You can also monitor, review, hold review, question, escalate, appraise, and comment on the items, export them, and generate and view reports. This role also lets you create searches within the department and manage department hotwords. You can also configure the monitoring policy that is assigned to employees and generate and view reports. In addition, you can assign exception reviewers to specific employees.
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