Overview

Hotwords are predefined words or phrases that you can search for in employee items. When you create a search, you can add and select hotwords to search for in the subject lines of items, their content, or both.

To simplify the management of application-specific hotwords, you can group them into hotword sets. For example, you can use one set of hotwords to monitor items for unacceptable language and another set to monitor them for unethical business practice. You can define hotwords and hotword sets that can be used at the application level, where they are applicable to all departments.

You must have the application-level Add Hotwordspermission to add global hotwords. By default, users that have theApp Rule Admin role have this permission.