Known Issues
This section provides information about the known issues with Arctera Personal Archive.
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You may see duplicate archived messages in Arctera Personal Archive if the messages were journaled and imported as legacy data to Arctera Unified Platform.
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The Arctera Personal Archive splash screen may display indefinitely.
Workaround - You can enable native XMLHTTP support for your web browser if this issue occurs. For Microsoft Internet Explorer, you can find this option on the Advanced tab in the Internet Options menu.
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Some Arctera Personal Archive functionality may not be available from the Safari browser on iOS devices. We recommend that you contact your administrator about Insight Archiving Mobile Web Access if you want to access your archived messages from a mobile device.
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