Composing new emails

Last published : Oct 28, 2026
You can compose and send a new email only when the Send action is available. If your administrator disables this action, the New option is hidden.
To compose a new email:
  1. On the email grid toolbar, select New.
  2. In the new email tab, enter the recipients’ email addresses in the To, Cc, or Bcc fields.
  3. To include an attachment, select Attach a file, and then select the required file.
    Note: You can attach files of up to 4 MB.
  4. Enter the subject and body text of the email.
  5. Click the Send icon.
    If a recipient does not receive the email, ask them to check their junk mail folder.