Replying to and forwarding emails
You can reply to the sender, reply to all recipients, or forward an email only when the corresponding action is enabled by your administrator. If an action is disabled, the associated Reply, Reply All, or Forward option remains inaccessible.
To reply to or forward an email:
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On the email grid, search for and select the email that you want to reply to or forward.
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Do any of the following:
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Double-click the email to open it, and then select Reply, Reply All, or Forward from the toolbar.
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Hover over the email, click the More options icon (kebab icon), and then select Reply, Reply All, or Forward.
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Verify or specify the recipients in the To, Cc, and Bcc fields, as applicable.
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Compose your message.
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To add an attachment, click Attachment, and then select the required file. You can attach files up to 4 MB.
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Click the Send icon.