Saving emails

Last published : Oct 28, 2026
You can save a copy of an archived email to your computer unless your administrator disables the Save action. You can save only one email at a time. If you select multiple emails and then select Save this message for a specific email, only that email is saved.
To save an archived email:
  1. On the email grid, hover over the archived email. The toolbar appears.
  2. Select the kebab icon, and then select Save this message.
  3. In the File Download window, select Save.
    Note: You can select Open to open the email before saving it to verify it.
    The archived email is saved to your Downloads folder.