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    Capture, supervise, retain and reconstruct regulated communications within one unified system

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    PLATFORM CAPABILITIES

    • Capture

      Govern communications at the source, across modern collaboration, messaging, and AI tools.

    • Classify

      Apply consistent, transparent intelligence and policy across all captured data.

    • Supervise

      Detect and prioritize conduct risk through continuous, risk-based oversight.

    • Archive

      Enforce defensible retention and lifecycle governance automatically.

    • Discover

      Reconstruct events and respond confidently under audit or investigation

    SUPPORTED INTEGRATIONS

    • Bloomberg
    • ChatGPT
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    • LSEG
    • Microsoft OneDrive
    • Microsoft Teams
    • Slack
    • Progress ShareFile

    View All Supported Integrations

    130+ communication, collaboration and file platforms supported

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    Use Case

    • Communications Compliance
    • Supervision and Surveillance
    • Records and Retention Optimization
    • Insights and Analytics
    • Investigations and eDiscovery
    • Data Migration

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    PLATFORM CAPABILITIES

    Capture Classify Supervise Archive Discover

    SUPPORTED INTEGRATIONS

    Bloomberg ChatGPT Dropbox Google Workspace LSEG Microsoft OneDrive Microsoft Teams Slack Progress ShareFile View All Supported Integrations

    Use Case

    Communications Compliance Supervision and Surveillance Records and Retention Optimization Insights and Analytics Investigations and eDiscovery Data Migration

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    • Arctera™ Capture Configuration Guide - v1.0
    • INTRODUCTION
      • Overview
    • DASHBOARD
      • Overview
      • Importer Jobs
        • Exporting to CSV
        • Browsing Importer Jobs & Setting the Number of Entries per Page
      • Monitored Users by Source
      • Metric Values vs Baseline by Weekday
      • Messages Processed by Arctera Capture
      • Number of Messages by Importer
      • Timeframe Filtering
      • Viewing and Exporting Reports
    • IMPORTERS
      • Adding a New Importer
      • Managing an Importer
      • File-Based Collector Options
        • File Source Configuration
          • Configuring Azure Storage
        • PGP Configurations
        • Quarantine Location
        • Miscellaneous Settings
        • Timestamp Formatting
        • Attachment Validation
      • Amazon S3
        • Activities Captured
        • Source Configuration
        • Supported Notifications
        • Next Steps
      • Audio Video
        • Activities Captured
        • Source Configuration
          • Collector Options
          • XML Template Configuration Guideline
        • Supported Notifications
        • Next Steps
      • BlackBerry
        • Activities Captured
        • Source Configuration
          • BlackBerry Options
          • BlackBerry Filtering
        • Supported Notifications
        • Next Steps
      • Bloomberg
        • Activities Captured
        • Source Configuration
          • Disclaimer Validation
          • Bloomberg Options
          • Email Address to Use
          • IB Message Body
          • Processing Bloomberg Firm-Level Files
        • Supported Notifications
        • Next Steps
      • Box
        • Activities Captured
        • Creating a Box Application
        • Source Configuration
          • Additionally Processed Data
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • CellTrust
        • Activities Captured
        • Source Configuration
        • Next Steps
        • Supported Notifications
      • ChatGPT
        • Activities Captured
        • Acquiring an API Key and Workspace ID
        • Source Configuration
          • Threading and Formatting
          • Message Body
          • Advanced Configuration Options
          • Attachments Configuration
        • Next Steps
        • Supported Notifications
      • Chatter
        • Activities Captured
        • Creating a Salesforce Application
        • Source Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Chatter Cipher Cloud
        • Activities Captured
        • Creating a Salesforce Application
        • Source Configuration
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Cisco Webex Teams
        • Activities Captured
        • Creating Cisco Webex Teams Application
        • Source Configuration
          • Miscellaneous Settings
          • Splitting Messages
          • Timestamp Formatting
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Cloud9
        • Activities Captured
        • Setting up Cloud9
        • Source Configuration
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Copilot
        • Activities Captured
          • Notes
        • Creating a Microsoft Entra ID Application
        • Microsoft Entra ID Permissions
        • Source Configuration
          • Message Body
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Dropbox Business
        • Activities Captured
        • Creating a Dropbox Application
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Dubber Speik Recordings
        • Activities Captured
        • Source Configuration
          • Source Type
          • Dubber Speik Recordings Configuration
          • Department Filtration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Dubber Speik SMS
        • Activities Captured
        • Source Configuration
          • Dubber Speik SMS Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • EML
        • Advanced Configuration
          • Source Configuration
          • Timestamp Formatting
        • Supported Notifications
        • Next Steps
      • EWS
        • Activities Captured
        • Providing Necessary Permissions to the Account
        • Setting Up Security and Compliance for Microsoft 365
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Source Configuration
        • History Tracking
        • Supported Notifications
        • Next Steps
      • Exchange Graph API
        • Activities Captured
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Source Configuration
        • Next Steps
        • Supported Notifications
      • FX Connect
        • Activities Captured
        • Source Configuration
          • FX Connect Configuration
          • Threading and Formatting
          • Message Body
        • Supported Notifications
        • Next Steps
      • Google Drive
        • Activities Captured
        • Service Account Creation
        • Domain-Wide Authority Delegation to the Service Account
        • Creating Administrative Role for the User Manager Service Account
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Google Messages
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Next Steps
        • Supported Notifications
      • IceChat
        • Activities Captured
        • Source Configuration
        • Supported Notifications
        • Next Steps
      • iMessage
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • JSON
        • Activities Captured
        • Source Configuration
          • JSON Collector Options
        • Supported Notifications
        • Next Steps
      • LeapXpert
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • LSEG (Refinitiv)
        • Activities Captured
        • Source Configuration
          • LSEG Options
          • Message Body
        • Supported Notifications
        • Next Steps
      • LSEG Messenger
        • Activities Captured
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Message Body
        • Supported Notifications
        • Next Steps
      • Microsoft Teams
        • Activities Captured
        • Notes
        • Microsoft Entra ID App Creation
        • Microsoft Entra Permissions
        • License Info
        • Enabling Billing for Microsoft Teams APIs in Microsoft Graph
        • Source Configuration
          • Model Selection
          • Conversation Areas to Capture
          • Threading and Formatting
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
          • Splitting Messages
        • Next Steps
        • Supported Notifications
      • Microsoft Teams for Audio and Video
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Microsoft Teams via Webhooks
        • Activities Captured
        • Note
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Managing Encryption Keys
        • License Info
        • Enabling Billing for Microsoft Teams APIs in Microsoft Graph
        • Working in the Globanet Portal
        • Source Configuration
          • Message Decryption Options
          • Advanced Configuration Options
          • Attachments Configuration
          • Message Body
        • Next Steps
        • Supported Notifications
      • NTR-X
        • Activities Captured
        • Source Configuration
          • Notes
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • OneDrive for Business
        • Activities Captured
        • Activities Not Captured
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
        • Next Steps
        • Supported Notifications
      • Pivot
        • Activities Captured
        • Source Configuration
          • Primary Address to Use
        • Supported Notifications
        • Next Steps
      • Progress ShareFile
        • Activities Captured
          • Notes
        • Creating Progress ShareFile App
        • Granting Permissions
        • Source Configuration
          • Activities to Be Processed
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Redtail Speak
        • Activities Captured
        • Source Configuration
        • Supported Notifications
        • Next Steps
      • RingCentral
        • Activities Captured
        • Compliance Exports
        • Creating a RingCentral Application
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • ServiceNow
        • Activities Captured
        • Activities not Captured
          • Creating a ServiceNow Application
          • Source Configuration
            • Timestamp Formatting
            • Advanced Configuration Options
            • Attachments Configuration
            • Message Body
        • Supported Notifications
        • Next Steps
      • SharePoint
        • Activities Captured
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Setting Up Security and Compliance for Microsoft 365
        • Source Configuration
          • SharePoint Activities
          • Timestamp Formatting
          • Advanced Configuration Options
          • Processing Mode
        • Supported Notifications
        • Next Steps
      • Slack eDiscovery
        • Activities Captured
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Attachments Configuration
          • Message Body
        • Supported Notifications
        • Next Steps
      • Symphony
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
          • Split Messages
          • Include Record Type
          • Reconciliation
          • Message Body
        • Next Steps
        • Supported Notifications
      • Text-Delimited
        • Activities Captured
        • Source Configuration
          • Collector Options
          • Message Body
        • XML Template Configuration Guideline
        • Supported Notifications
        • Next Steps
      • UBS
        • Activities Captured
        • Source Configuration
          • UBS Options
        • Next Steps
        • Supported Notifications
      • Verba
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Verint
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
          • Reconciliation
        • Supported Notifications
        • Next Steps
      • Viva Engage (Yammer)
        • Activities Captured
        • Notes
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
        • Source Configuration
          • Threading and Formatting
          • Message Body
          • Attachments Validation
          • Advanced Configuration Options
          • Attachments Configuration
          • Splitting Messages
        • Supported Notifications
        • Next Steps
      • Web Page Capture
        • Activities Captured
        • URLs Configuration
        • Message Construction
        • Time Stamp Formatting
        • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • WhatsApp
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
        • Next Steps
        • Supported Notifications
      • Workplace from Facebook
        • Activities Captured
        • Activities not Captured
        • Custom Integration Creation in Workplace
        • Source Configuration
          • Timestamp Formatting
          • Attachments Configuration
          • Advanced Configuration Option
        • Supported Notifications
        • Next Steps
      • X (Twitter)
        • Activities Captured
        • Creating an X (Twitter) Application
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • XIP
        • Source Configuration
          • XIP Collector Options
        • Next Steps
        • Supported Notifications
        • Activities Captured
      • XSLT/XML
        • Activities Captured
        • Source Configuration
          • XSLT Collector Options
        • Supported Notifications
        • Next Steps
      • Yieldbroker
        • Activities Captured
        • Source Configuration
          • Advanced Configuration Options
          • Message Body
        • Next Steps
        • Supported Notifications
      • YouTube
        • Activities Captured
        • Creating a YouTube Application
        • Source Configuration
          • Threading
          • Message Body
          • Timestamp Formatting
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Zoom Chat
        • Activities Captured
        • Creating a Zoom OAuth App
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Threading Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
      • Zoom Meetings
        • Activities Captured
        • Notes
        • Creating a Zoom OAuth App
        • Source Configuration
          • Meeting File Download Options
          • Timestamp Formatting
          • Advanced Configuration Options
        • Supported Notifications
        • Next Steps
      • Zoom Meetings Chats
        • Activities Captured
        • Notes
        • Creating a Zoom OAuth App
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
        • Next Steps
        • Supported Notifications
      • Zoom Meetings via Archiving API
        • Activities Captured
        • Notes
        • Creating a Zoom OAuth App
        • Source Configuration
          • Meeting File Download Options
          • Timestamp Formatting
          • Advanced Configuration Options
        • Next Steps
        • Supported Notifications
      • Zoom Phone
        • Activities Captured
        • Creating a Zoom OAuth App
        • Source Configuration
          • Timestamp Formatting
          • Advanced Configuration Options
          • Threading Options
          • Attachments Configuration
        • Supported Notifications
        • Next Steps
    • MONITORED USERS
      • Monitored Users
      • All (Based on Native API)
      • Manually Maintain the List
      • Microsoft Entra ID
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID Permissions
      • Monitored Users for Twitter
      • Monitored Users (N/A)
    • FILTERS
      • Filters
      • Keyword Filter
      • Mail Filter
        • Microsoft Entra ID App Creation
        • Microsoft Entra ID App Permissions
      • Message Size Filter
      • Participants Count Filter
      • Time Stamp Filter
      • XML Filter
    • TARGETS
      • Targets
      • Amazon S3 Target
        • Output Configuration
        • Envelope
        • Webhook Client Configuration
        • Status Update Configuration
      • Azure Blob Target
        • Configuring Azure Storage
        • Output Folder Configuration
        • Envelope
        • Webhook Client Configuration
        • Status Update Configuration
      • Direct SMTP Target
      • EWS Server Target
      • SFTP Target
        • FTP/SFTP Connection
        • Output Folder Configuration
        • Envelope
        • Webhook Client Configuration
        • Status Update Configuration
      • SMTP Target
      • Google Vault Target
        • Google Vault Configuration
        • Google Vault Target
      • EV Folder Target
    • SETTINGS
      • Importer Settings
      • Reporting & Message Tracking
      • Message Headers
      • Logging
      • Importer Schedule
      • Filtering
      • Processing
      • Advanced Configuration Options
      • Automation
    • CAPTURE NOTIFICATIONS
      • Overview
      • Event Subscriptions
        • Creating an Event Subscription
        • Configuring Webhook Push Notifications
          • Configuring Webhook Settings
        • Managing the Subscriptions
        • Audit Tracking
      • Notification Preferences
      • Notifications
    • REPORTS
      • Overview
      • Managing Reports
      • Audit
      • Unprocessed Messages
      • Target Delivery Failure
      • Missing Attachment Failure
      • Missing Disclaimer Failure
      • Data Acquisition Failure
      • Notes
    • APPENDIX
      • Creating a Certificate (Private and Public Keys)
    • Arctera™ Capture Configuration Guide - v1.0
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    Last published : Jun 26, 2026
    This section includes the following topics:
    • Overview
    • Importer Jobs
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    OverviewImporter JobsMonitored Users by SourceMetric Values vs Baseline by WeekdayMessages Processed by Arctera CaptureNumber of Messages by ImporterTimeframe FilteringViewing and Exporting Reports

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