Acquiring an API Key and Workspace ID

Last published : Jun 07, 2026
The owners of your organization must complete the steps below to generate an API Key and Workspace ID for the ChatGPT collector configuration.
To create a new API key:
  1. Navigate to the OpenAI Platform and log in. Verify that the correct organization is selected in the organization picker menu (usually found in the top right corner).
  2. Click Create new secret key.
  3. In the pop-up window, click Create secret key, leave Project set to Default Project and Permissions set to All.
  4. Copy the generated API key immediately and store it securely (it can only be viewed once).
    Note: The generated API Key must be verified and granted the necessary scope by Open AI Support for collector functionality.
  5. Send an email to support@openai.com with the subject line, "API Key Verification and Scope Granting Request", including the following details in the body and wait for confirmation from OpenAI:
    • The Key Name
    • Last 4 digits of the API Key
    • Created By name
    • Requested scope: read.
  6. Once approved, the organization owner can use the securely stored API Key to configure the collector or share it with a partner for Compliance API integration.
  7. To retrieve the Workspace ID, navigate to the ChatGPT Enterprise Admin Console.
  8. Copy the Workspace ID to use it for configuring the collector.
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