About Email Continuity

Last published : Jun 07, 2026
Email Continuity is an add-on feature that allows Arctera Personal Archive users to send and receive email messages during a mail server outage.
Incoming email messages are typically routed through your email security provider to your mail server. After the messages reach the mail server, they are journaled to Arctera Unified Platform. Outgoing messages from your mail server are typically journaled to Arctera Unified Platform before they reach their recipients. However, during a mail server outage your mail server cannot receive, send, or journal email messages.
Email Continuity lets you configure your email security provider to use Arctera Unified Platform as a secondary gateway for your email when your mail server is unavailable. During a mail server outage your email security provider routes mail to Arctera Unified Platform, and users can receive and send email messages through Arctera Personal Archive. When the mail server outage ends the Email Continuity service automatically flushes all the email messages that were sent and received during the outage to your mail server or relay server, for normal delivery.
Note: During an outage, the Email Continuity service attempts to flush messages to your mail server every 5 minutes for up to 7 days.