Usage

Last published : Jun 07, 2026
The Usage Scorecard provides the following options in a tabbed layout.
Tabs Description
Service Usage This tab lets you get the report based on date range and interval. You can run and export reports based on the following\:
- User statistics: The number of user(s) that are enabled and disabled.
- Personal Archive: The number of Personal Archive User(s) enabled and quota (minimum license count).
- eDiscovery: The number of eDiscovery Archive User(s) enabled and quota (minimum license count).
- Folder Synchronization (Vault Solution): The number of Folder Sync User(s) enabled and quota (minimum license count).
- Folder Synchronization (Archive): The number of archives.
- Email Continuity: The number of Email Continuity User(s) enabled and quota (minimum license count).
Note: Data can take up to 24 hours to refresh once you've enabled or disabled mailboxes.
Mailbox Statistics This tab lets you see the number of mailboxes that are added, deleted, enabled, and disabled.
- MailBoxes Added/Deleted. The number of mailboxes that are added or deleted for a group. Note: Deleted mailboxes - only consist of the mailboxes that are deleted form the Management console, not by other operations team (submitted through a support ticket).
- MailBoxes Enabled/Disabled The number of mailboxes that are enabled or disabled for a group.
Note: Data can take up to 24 hours to refresh once you've enabled or disabled mailboxes.
Archived Message Size This tab lets you view the following details\:
- GB archived - view total size in GB and count of the messages that are archived for a group.
- GB archived per account - view total size in GB and count of the messages that are archived per account.
Note: Data can take up to 24 hours to refresh. This report displays the size and count of items that were archive, it does not reflect deleted items.
Capacity Trend See Generating a capacity trend report .
Transcription Trend See Generating a transcription trend report .
AI Units Trend See Generating a AI units trend report .
AI Wallet Statement See Generating the AI Wallet Statement .