Resetting a forgotten password
If you forget your password, you can reset it by using a password reset link that is sent to your primary email address.
To reset a forgotten password:
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On the login screen, click Forgot Password.
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In the User name field, enter your user name.
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In the Validation Code field, enter the text from the image, without spaces. Letters are not case-sensitive.Note: You cannot log in if your archive fails to authorize your location or computer. For assistance, contact your system administrator.
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Click ContinueAn email with a password reset link is sent to you. Check your inbox, including the spam or junk folder. The link expires 30 minutes after you receive the email.
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In the email, click Reset Password.The Reset Password page opens.
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Enter your user name and a new password, retype the password to confirm it, and click SubmitAfter the password is reset, you receive an email confirming the change.