Configuring the Arctera Unified Platform authentication service

Last published : Jun 18, 2026
This section describes how to configure the Arctera Unified Platform authentication service to work with the following environments:
  • Cloud Archive Database
  • Single Sign-On Authentication (SSO) Active Directory Federation Services (ADFS)
  • Single Sign-On Authentication (SSO)
Before using Cloud Archive Database, do the following:
  1. See Configuring an advanced password policy. to understand password complexity rules.
  2. Provide your username and password when accessing Arctera Personal Archive.
    Before using SSO and SSO-ADFS environments, do the following:
  3. Configure your federation server to work with the Archiving Single Sign-On authentication service.
  4. Set up Active Directory user synchronization either with CloudLink or Office 365 Sync through the Provisioning options.
    For additional details on the supported Single Sign-On providers and guidance on configuring them, refer to the Arctera Unified Platform Compatibility List
    After configuring the Arctera Unified Platform authentication service and your ADFS environment, you can provide single sign-on access to Arctera Personal Archive users.
    Table: Arctera Unified Platform authentication service configuration summarizes the steps to configure the Arctera Unified Platform authentication service to work with your AD FS environment.
Related information

Table: Arctera Unified Platform authentication service configuration

Step Action Reference
Step 1 In Arctera Management Console, enable the Authentication Settings permission for the Policy Manager role. See Enabling the Authentication Settings permission for the Policy Manager role
Step 2 Assign the Policy Manager role with the Authentication Settings permission enabled to an administrator. See Assigning the Policy Manager role to an administrator
Step 3 On the Authentication Management page, select ADFS as the authentication method for your organization. See Selecting an authentication method
Step 4 Upload the signing certificate that you generated from your ADFS environment. See Uploading a signing certificate
Step 5 Validate the Identity Provider URL for your organization. See Validating the Identity Provider URL
Step 6 Activate single sign-on for Arctera Personal Archive users. See Activating single sign-on