About Arctera Management Console

Last published : Jun 07, 2026
Arctera Unified Platform is a cloud-based archiving service that lets your organization store, manage, supervise, and discover all of your business-critical communications. Once your organization enables the service, it can journal a copy of all the messages that are sent and received within your organization to Arctera Unified Platform.
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Arctera Management Console is a web-hosted interface that enables administrators to configure and manage Arctera Unified Platform and perform the following tasks:
  • Provision and manage Arctera Unified Platform archive accounts.
  • Configure and manage the archiving of content sources.
  • Assign and manage user roles.
  • Manage archiving options and policies.
  • Manage retention policies and tags.
  • Configure classification for all content that meets the enabled classification policies.
  • Manage the Email Continuity option.
  • Generate usage reports.
Recent updates to Arctera Management Console include the following enhancements:
  • With the Import Data feature in Arctera Management Console, you can import legacy email into the archive. Every company has existing emails, whether located in the active user mailboxes, personal stores, document management systems, or other communication libraries. You can consolidate some or all of these legacy email sources into your archive.
  • Delegates can now view the mailbox folder structure. Administrators can control whether the delegates can view the mailbox folder structure using Arctera Management Console.
  • Administrators can remotely manage account provisioning and sync users from CloudLink, Microsoft Office 365, or Google Workspace, and SCIM. If users exist solely in one environment, their archives will not be overwritten or removed during synchronization.
  • Administrators can configure the Privilege Delete archive options and determine whether Arctera eDiscovery Administrator is enabled to delete emails in Arctera eDiscovery permanently.
  • With the enhancements in the built-in administrator roles, you cannot edit the System administrator role's permissions. Only the Share Export, Download Export, and Privilege Delete permissions can be edited for the Arctera eDiscovery Administrator role.
  • With the enhancements in reports, administrators can now create a Arctera eDiscovery Report and a Mail Reassignment status report. The 7-Day Rolling Attachment Summary and 7-Day Rolling by User report are no longer available. The Messaging Report now shows charts for the Number of emails imported and the Size of emails imported and contains a Summary for the selected period.
  • The passwords must be minimum of 8 characters long for enhanced security instead of the earlier policy of 6 characters long passwords.
  • Office 365 Sync provisioning has been enhanced to include more options, such as Synchronize User Name from: Email Address and User Principal Name and Archive Provisioning: Provision Dynamic Distribution Lists.
  • The application supports multi-factor authentication (MFA). The email-based authentication and the Time-based One Time Password (TOTP) authentication enhances the access and data security of Management Console.
  • The New Features window displays users the latest release updates for all Arctera Unified Platform applications every time they log in. It can be disabled or enabled for users, if needed.
Information about the changes that were included with earlier releases of Arctera Management Console is provided elsewhere in this help.
For details of all the updates in each release of the Arctera Unified Platform service suite, see the Arctera Unified Platform Documentation.
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