Generating a transcription trend report

Last published : Jun 07, 2026
The Transcription Trend report provides the allowed and consumed transcription length (in hours) details for customers or their partners in graphical or chart format. This report helps customers or their partners understand their proximity to the licensed (allowed) and actually used transcription limit. By reviewing this report, they can proactively make decisions.
Note: Data can take up to 24 hours to refresh once you've enabled or disabled mailboxes.
To generate a transcription trend report
  1. In the left navigation pane, select Reports and Notifications>Usage.
  2. On the User Scorecard page, select theTranscription Trend tab.
  3. Select a predefined duration, or select Custom if you want to specify a start and end date for the report.
  4. Select the predefined frequency (Daily, Weekly, Monthly, Quarterly, or Yearly.)
  5. Click Apply.
The application generates a report indicating the licensed (allowed) and actually utilized transcription limit by the customer or their partners, as shown in the sample image below.
image
  1. If required, switch between the Line Chart andBar Chart display options to view chart in the report.
  2. To export the report in EXCEL, PDF, CSV, or WORD format, click the Export icon.
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