Which emails get classified?

Last published : Jun 07, 2026
If your company has the Arctera Classification service enabled, the service can apply classification tags to Arctera Unified Platform's incoming emails that match the enabled policies in the Arctera Classification.
Once a policy is enabled in the Arctera Classification, the classification process is performed for the new emails that Arctera Unified Platform ingests. Note that:
  • The classification tags that are associated with a policy get applied only to matching emails that are ingested into Arctera Unified Platform after the policy is enabled. Any previously archived emails do not get tagged.
  • If the system administrator changes or disables a classification policy, the changes affect the emails that are subsequently ingested into Arctera Unified Platform. The changes are not reflected in the existing archived emails. For example if you disable a previously enabled classification policy, any archived emails that were tagged as a result of matching the policy remain tagged in Arctera Unified Platform.
    Note: Classification tags are only assigned through the Arctera Classification. Unlike other types of tag, you cannot assign or remove classification tags manually.
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