Super Administrator

Last published : Oct 29, 2026

Super Administrator

The Super Administrator operates at the data center level and has all permissions to perform operations on the Arctera Unified Platform. Key operations include:
  • Creating and provisioning customers, partners, distributors, and resellers.
  • Enabling or disabling primary services, secondary services, and Capture-specific services for customers and partners.
  • Configuring retention policies for archived content.
  • Configuring authentication settings for customers and partners.
  • Managing roles and permissions for users.
  • Managing classification policies.
  • Configuring archive collectors to ingest communications.
  • Viewing usage details, reports, logs, and notifications for customers and partners.