Launching Arctera Archiving applications

On the Arctera Surveillance user interface, in the upper right-hand corner, click the user profile icon.

When you hover over this icon, the account user name is displayed. Based on the access granted to the user, any or all of the following options are displayed:

Select the application that you want to launch. The application appears in a new browser window.

On the new browser window for the selected application, enter your credentials.

If the multi-factor authentication (MFA) is enabled for you, the OTP field appears on the authentication screen.

Email-based authentication enhances the security of access to Arctera Surveillance and its data. Management Console administrators can enable or disable MFA at the user and tenant levels. If email-based authentication is enabled for you, a one-time password (OTP) is sent to your registered email address to authenticate your access to the application. The OTP remains valid for 5 minutes from the time the email is received.

Manually enter the OTP on the authentication screen within 5 minutes. Copying and pasting the OTP is not allowed.

If you do not enter the OTP within 5 minutes of receiving it, the application displays a message indicating that the OTP has expired. To obtain a new OTP, click Resend OTP. The application sends a new OTP.

Click Continue.