Removing roles

Last published : Oct 15, 2026
To remove a role of a department user
  1. In the left navigation pane, click Departments.
  2. Search for and select the department from which you want to remove the roles of a department user.
  3. In the Role Assignment tab, under the Users and Groups pane, select only one user at a time.
  4. Under Assigned Roles, select one or multiple roles you want to remove, and click Remove Roles.
    The application prompts you to confirm that you want to perform the operation.
    Notes:
    1. A department owner must always have the User Admin role. Therefore, you cannot remove the User Admin role from a user who is designated as the department owner.
    2. An active exception department must always have at least one exception reviewer. Therefore, you cannot remove the last exception reviewer while the exception is active. To remove the reviewer, first remove the exception status from the employee or add another exception reviewer and then try removing the first one.
  5. Click Yes to complete the operation or click No to cancel it.
Related information
Managing department users