Editing department-specific hotwords and hotword sets

Last published : Jun 07, 2026
To edit the department-specific hotwords and hotword set
  1. In the left navigation pane, click Departments.
  2. Search for and select the department for which you want to add hotwords and hotword sets.
    Note: Arctera Surveillance lists all departments. You can use the filtering options to search the required department. Options include filtering by department name, exception employees, and reviewers associated with the department.
  3. Navigate to the Hotwords tab, and clickEdit Hotword Set.
The Edit Hotword Set dialog box appears.
  1. In the Name andDescription fields, type a unique name and an optional description for the hotword set.
    Note: The hotword set name can contain up to 50 characters. The description can contain up to 250 characters.
  2. Under the Hotwords section, do the following:
    • To add new hotwords, click Create Hotwords.
    • To add an existing hotword, click Select Hotword.
    • To remove the selected hotword, click Remove from set.
  3. Click Save.