Editing department-specific hotwords and hotword sets
To edit the department-specific hotwords and hotword set
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In the left navigation pane, click Departments.
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Search for and select the department for which you want to add hotwords and hotword sets.
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Navigate to the Hotwords tab, and click Edit Hotword Set.The Edit Hotword Set dialog box appears.
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In the Name and Description fields, type a unique name and an optional description for the hotword set.Note: The hotword set name can contain up to 50 characters. The description can contain up to 250 characters.
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Under the Hotwords section, do the following:
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To add new hotwords, click Create Hotwords.
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To add an existing hotword, click Select Hotword.
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To remove the selected hotword, click Remove from set.
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Click Save.