Adding new roles for users
To add a new role for a department user
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In the left navigation pane, click Departments.
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Search for and select the department in which you want to assign new roles to users.
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In the Role Assignment tab, under the Users and Groups pane, select only one user at a time.
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Click Add Roles.The Add Roles dialog box appears.
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Search for and select one or multiple roles.
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Click Save.