Sampling support for content sources
Arctera Surveillance supports sampling and capturing of review items from the Arctera Archiving and Arctera Capture content sources. The sampled items of the configured and enabled content sources are subsequently included in the review set for reviewers. The currently supported content sources are as follows:
| Audio Files | ServiceNow |
|---|---|
| Avaya | Signal |
| Blackberry | SMS |
| CellTrust | SMS Collaboration |
| ChatGPT | Symphony |
| Cisco Webex Teams | Teams Audio and Video |
| Copilot | TeamsChannel |
| CrowdCompass | TeamsChat |
| EML | Text-Delimited |
| EWS | UBS |
| FXConnect | Video Files |
| Google Mail | Viva Engage |
| IMessage Collaboration | WebpageCapture |
| Instant Messaging | |
| IPC | |
| LinkedIn Audit | WhatsApp Collaboration |
| Lotus Domino | Workplace from Facebook |
| London Stock Exchange Group (LSEG) | XIP |
| Microsoft Exchange Server | XSLT/XML |
| Mobile Phone | Yammar |
| Pivot | Yieldbroker |
| Redtail Speak | YouTube |
| RingCentral | Zoom |
| Salesforce Chatter | Zoom Meetings Chats |
While creating a department, in the Monitoring policies section, you can specify the sampling percentages for these content sources as shown in the sample image below.
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For more information, See Creating departments.
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